TDHS LAN Administrator

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Posted by Rod Castillo on September 19, 19101 at 16:43:29:

Hi All,

I'm currently searching for professional with the skill set below. This full-time opportunity is slated at 12+ months here in Austin, TX.

This position will report to the LAN Technical Services Manager within TDHS's MIS Enterprise Services division and will be responsible for TIER III support of the Infrastructure Migration project from Novell 3.2 to Netware 5.1,ongoing tier 2/3 troubleshooting and technical support of all TDHS LANs and the LANs of our other TDHS customers, as well as high level technical support for other technical support staff. Approximately 75%﷓85% of this support will be hands﷓on/on site support and 15% to 25% will be telephone/desk support.

Requirements

I ) Contractor must have 3 years experience troubleshooting in a TDHS environment.
2) Contractor must have extensive knowledge of, and experience working with TDHSs
core technologies, including but not limited to, AREV; TDIHS' infrastructure; Novell
netware 3.x; 5x; Windows Operating Systems (3.1, 3.11, '95, '98); NT, and Protocol
Analysis (Lanalyzer, etc.)
3) Contractor must have extensive experience working with all levels of staff as a
support professional.
4) Contractor must have skill in written and oral communications.
5) Contractor must have three years of full﷓time experience in systems analysis OR a
bachelor's degree from an accredited college or university with 12 semester hours in
computer science, plus two years of full﷓time experience in systems analysis.

Services

1 ) Provides development, implementation, and deployment services for the
Infrastructure Migration Project (Netware 5.1 deployment)
2) Provides ongoing tier 2/3 troubleshooting and technical support of all TDHS LANs
and the LANs of our other TDHS customers, with primary focus on AREV, TDHSs
infrastructure, Windows 3.1, 95, 98, and 2000, Novell Netware, and NT.
3) Provides high level technical support to other technical support staff.
4) Updates and maintains clear and concise documentation of troubleshooting steps
and resolutions in TDHSs Service Center problem management system.

Regards,

Rod Castillo
Technical Staffing Manager
Decision Consultants Inc
800 894-4324 x106
512 458-6650 x106
give us a look www.decisionconsultants.com

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: Hi All, : I'm currently searching for professional with the skill set below. This full-time opportunity is slated at 12+ months here in Austin, TX. : This position will report to the LAN Technical Services Manager within TDHS's MIS Enterprise Services division and will be responsible for TIER III support of the Infrastructure Migration project from Novell 3.2 to Netware 5.1,ongoing tier 2/3 troubleshooting and technical support of all TDHS LANs and the LANs of our other TDHS customers, as well as high level technical support for other technical support staff. Approximately 75%﷓85% of this support will be hands﷓on/on site support and 15% to 25% will be telephone/desk support. : Requirements : I ) Contractor must have 3 years experience troubleshooting in a TDHS environment. : 2) Contractor must have extensive knowledge of, and experience working with TDHSs : core technologies, including but not limited to, AREV; TDIHS' infrastructure; Novell : netware 3.x; 5x; Windows Operating Systems (3.1, 3.11, '95, '98); NT, and Protocol : Analysis (Lanalyzer, etc.) : 3) Contractor must have extensive experience working with all levels of staff as a : support professional. : 4) Contractor must have skill in written and oral communications. : 5) Contractor must have three years of full﷓time experience in systems analysis OR a : bachelor's degree from an accredited college or university with 12 semester hours in : computer science, plus two years of full﷓time experience in systems analysis. : Services : 1 ) Provides development, implementation, and deployment services for the : Infrastructure Migration Project (Netware 5.1 deployment) : 2) Provides ongoing tier 2/3 troubleshooting and technical support of all TDHS LANs : and the LANs of our other TDHS customers, with primary focus on AREV, TDHSs : infrastructure, Windows 3.1, 95, 98, and 2000, Novell Netware, and NT. : 3) Provides high level technical support to other technical support staff. : 4) Updates and maintains clear and concise documentation of troubleshooting steps : and resolutions in TDHSs Service Center problem management system. : : Regards, : Rod Castillo : Technical Staffing Manager : Decision Consultants Inc : 800 894-4324 x106 : 512 458-6650 x106 : give us a look www.decisionconsultants.com

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